This Privacy Policy (hereinafter the «Policy») concerns the way of processing your personal data and specifically the conditions for their collection, storage and use, when you visit, register or use the website www.travelgo.gr (hereinafter the «Website»).
The management and protection of your personal data as visitors and users of the services of the Website and the Facebook Page are subject to the terms of this document, as well as the relevant provisions of the European General Data Protection Regulation [679/2016 GDPR].
These terms are set out taking into account both the rapid development of technology, and especially the internet, and the existing legislation regarding these matters. In any case, the controller reserves the right to change the terms of personal data protection in order to ensure compliance with the dynamically evolving Greek and European legal framework.
Data Controller
Responsible for the processing of your data is Liquid Publishing, headquartered at Leof. Mesogeion 493 & Sotiri Petroula 2, Ag. Paraskevi, 153 43, Athens, Greece.
Definition of Personal Data and their Processing
Personal data are information such as full name, postal address, email address, contact telephone, etc., which identify or can, in combination with other information, identify the identity of a natural person, a visitor/ user of the Website or the Facebook Page. Processing of personal data is the collection, recording, organization, storage, adaptation, alteration, retrieval, search for information, use, transmission to third parties, dissemination, correlation, combination, restriction, deletion and destruction of personal data of natural persons. Processing includes any act carried out by the Data Controller on personal data of the users of the Website or the Page.
Collection of your Personal Data
Primarily, we collect your details directly from you, when you register for services or when you contact us. In addition, we passively collect your personal data through tracking tools such as cookies and beacons. Finally, we also collect data from third parties, such as social networking platforms [Facebook, Instagram, Twitter, YouTube]. The ways we collect your data are reflected in the following stages:
- Α) During your visit and browsing on the Website, your data are collected only by the cookies that you have permitted with your consent to be used, which are described in detail in the Use of Cookies here
- Β) To contact us, you complete the corresponding contact form with your full name and your email address (email), which we collect together with your comment in order to reply to you.
- Γ) In the event that you participate in any of the competitions we organize, we will collect and store certain personal data of yours, which are necessary for the purposes of conducting the competition and awarding the prizes to the winners (e.g., full name, email, telephone, AMKA).
- Δ) We do not collect personal data from minors without their guardian's consent. If we become aware that a minor attempts to submit their personal data, we will remove that data from our records. If you are a parent/guardian of a minor who has submitted their personal data, contact us to delete it.
- Ε) The Website uses external traffic logging services, such as Google Analytics. Google Analytics provides us with anonymized data to determine the number of people who use our Website, to better understand how they find and use our pages and to see their path within the Website. Although Google Analytics uses cookies to record data such as your geographic location, your device, your web browser on the internet and your operating system, none of this information is linked to you personally and does not identify you. We note that Google is a third-party data processor.
Purpose and Legal Basis for Processing your Data
We process your Data for the following purposes and in particular for:
- Α) the management of the Website and connected applications,
- Β) monitoring the Website's traffic,
- Γ) optimizing navigation on the Website and the experience of the visitor and user of the services contained,
- Δ) communicating with and informing visitors,
- Ε) posting comments regarding published texts on the Website's platform,
- ΣΤ) conducting competitions and awarding the prizes to the winners,
- Ζ) showing you in the appropriate advertising spaces on the Website,
- Η) exercising our legal rights.
Every processing of your personal data requires a specific and lawful reason according to the applicable legislation. For this reason, we ensure that every use of your details is based on one of the following legal bases:
- Α) the user's consent to the use of cookies.
- B) performance of a contract, as created by visitors' participation in Competitions on the Website and on the Facebook Page.
- Γ) safeguarding our legitimate interests, without these overriding users' rights, as occurs when pursuing civil claims.
- Δ) compliance with provisions of the Law, such as in the case of reporting a user's illegal activity to the competent Authorities.
Access to and Transfer of your Personal Data
Access to your personal data is available to the absolutely necessary personnel of the Data Controller and the businesses collaborating with us, which process your Data as Processors on our behalf and in accordance with our instructions. The collaborating companies provide services for the management of the Website and Social Networking Pages, technical support and maintenance, management of comment postings, conducting competitions and granting prizes, data analysis and business activities or/and information systems support and marketing, metrics analysis. The Processors are contractually obliged by us to maintain confidentiality, not to disclose Data to third parties without the Data Controller's permission, to take appropriate security measures, to comply with the legal framework for the protection of personal data and especially the GDPR.
Additionally, we may disclose your Data when you have expressly requested it or when required by law, such as if requested by the police authorities to investigate illegal activities.
Your Data are not transferred outside the European Economic Area (EEA). In any case where it is deemed necessary to transfer your data to countries outside the EEA, we will ensure that your rights and freedoms regarding the processing of your personal data are duly and properly protected. To the extent that it is our obligation, we will ensure that it will be carried out on the basis of contractual agreements using standard contractual clauses approved by the European Commission or other appropriate safeguards in accordance with applicable law.
Retention and Security of your Personal Data
Your personal data are retained for as long as the lawful purpose of the processing lasts, for which they were initially collected, following your free consent.
To retain the data, we apply an appropriate level of security and have implemented reasonable physical, electronic, and administrative procedures to prevent any accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data that are transmitted, stored or otherwise processed. Our information security policies and procedures are closely aligned with international standards and are reviewed regularly and updated whenever required in order to meet our business needs, changes in technology and regulatory requirements.
We delete the Data that we collect from you if it is no longer necessary to achieve the purposes for which they were originally collected. The data that have been collected exclusively for the purpose of the user's communication with us or the information of interested parties about advertising from the corresponding collection forms of the Website are retained for the duration of the communication and are deleted within [3] three months from its cessation. However, we may be asked to store your personal data for a longer period due to legislative provisions. The Data collected by Cookies are deleted in accordance with the Cookie Policy.
Your legal Rights
As a data subject you have specific legal rights concerning the personal data that we collect from you:
Access: You have the right to be informed whether and how we process your personal data at any time and at no charge.
Update: You can request the correction of personal data that are incomplete or inaccurate.
Deletion: You can request the deletion of your data if they are no longer necessary for the processing purposes for which they were originally collected or if you wish to withdraw your consent and there is no other legal basis for processing.
Objection: You can object at any time to the processing of your personal data, which we will respect provided there are no other legal grounds.
Restrictions of processing: You can ask us to restrict the processing of your personal data if you dispute their accuracy or the lawfulness of the processing.
Portability: You can ask us to receive in a readable form the data that you have provided or ask us to transfer them to another controller.
Right to withdraw consent: You have the right to withdraw your consent at any time, without affecting the legal basis of our processing of your data on the basis of that consent prior to its withdrawal.
To exercise your legal rights, please contact [email protected] in writing via email. We will try to satisfy your request within 30 days. However, the deadline may be extended for specific reasons related to the specific legal right or the complexity of your request. We may request proof of your identity, for identification purposes, before responding to your request. In certain cases, we may not be able to allow access to specific personal data (e.g., if your personal data relate to other individuals' personal data or for legal reasons).
You have the right to lodge a complaint with the Hellenic Data Protection Authority (postal address Kifisias 1-3, P.C. 115 23, Athens, tel. 210 6475600, email address (e-mail): [email protected]), if you believe that the processing of your Personal Data violates the applicable national and regulatory legal framework for the protection of personal data.
